At ILAJ Ayurveda, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our e-commerce platform to purchase Ayurvedic products or services.
1. Information We Collect
We collect personal information to enhance your shopping experience and ensure secure transactions. This includes:
- Personal Details: Name, shipping address, billing address, phone number, and email for order processing.
- Payment Information: Credit card, debit card, or other payment details for secure transactions (processed by trusted third-party payment gateways).
- Account Information: Username and password if you create an account for faster checkout and order tracking.
- Usage Data: IP address, browsing behavior, and device information for website optimization.
2. How We Use Your Information
Your information is used to:
- Process Orders: Ensure accurate order fulfillment, shipping, and delivery of your Ayurvedic products.
- Payment Processing: Securely process payments via trusted third-party payment gateways.
- Customer Support: Respond to your queries and provide post-purchase assistance.
- Marketing: With your consent, send you promotional offers, newsletters, and product updates.
- Website Improvements: Analyze browsing patterns to improve the user experience and tailor product recommendations.
3. Sharing Your Information
We respect your privacy and only share your information in limited circumstances:
- Service Providers: Trusted third parties who help with payment processing, shipping, or order fulfillment.
- Legal Requirements: To comply with legal obligations, we may share data if required by law or for fraud prevention.
4. Data Security
We use advanced encryption and security measures to protect your personal information and payment data. However, no method of transmission or storage is completely secure. We recommend keeping your account details confidential and using strong passwords.
5. Your Rights
As a customer, you have the right to:
- Access your personal information and account details.
- Update or correct your personal information.
- Request the deletion of your account or data, subject to legal requirements.
- Opt-out of marketing communications at any time.
6. Cookies
Our website uses cookies to enhance your shopping experience by remembering your preferences, improving navigation, and offering personalized product recommendations. You can disable cookies via your browser settings, but this may affect site functionality.
7. Changes to This Privacy Policy
We may update our Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, so we encourage you to review it regularly.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
- Email: info@ilajayurveda.com
- Phone: +91-9813433070
We are committed to protecting your privacy and ensuring a secure shopping experience at ILAJ Ayurveda.